/ legal · sub-processors
Sub-processors
Infrastructure
| Sub-processor | Purpose | Data Location | Tiers |
|---|---|---|---|
| Microsoft Azure | Compute (Container Apps), managed PostgreSQL, object storage (Blob), secrets (Key Vault), monitoring | West Europe / UK South | Cloud, Enterprise |
| Cloudflare | Edge network: DNS, TLS termination, WAF and bot management, application delivery (Pages), tunnel ingress, status page, staging object storage (R2) | Global edge, EU jurisdiction controls | Cloud, Enterprise |
| Amazon Web Services (AWS) | Burst GPU capacity for model training — trains on Inferrex's own reference corpus and consented structural metadata only, never customer record content | eu-west-2 (London) | Cloud, Enterprise |
AI Model Providers
AI inference runs on Inferrex's own proprietary models, served within Inferrex's Azure infrastructure (West Europe) — first-party processing, not a sub-processor. The provider below is retained solely as an emergency fallback for the Cloud tier (reliability policy), is off by default, and is never used in Sovereign or Air-Gapped deployments.
| Sub-processor | Purpose | Data Location | Tiers | Consent |
|---|---|---|---|---|
| Cloudflare Workers AI | Emergency inference fallback only (off by default) | Global edge, EU jurisdiction controls | Cloud | Explicit opt-in |
Sovereign and Air-Gapped deployments use Inferrex's proprietary model serving exclusively — no external AI provider receives any data.
Billing
| Sub-processor | Purpose | Data Location | Tiers |
|---|---|---|---|
| Stripe | Payment processing, subscriptions, overage billing | US/EU | Cloud, Enterprise |
Analytics & Support
| Sub-processor | Purpose | Data Location | Tiers |
|---|---|---|---|
| PostHog | Product analytics and session diagnostics (EU cloud; no customer record content) | Frankfurt (EU) | Cloud, Enterprise |
| Intercom | Customer support messaging and help centre | EU/US | Cloud, Enterprise |
Communications
| Sub-processor | Purpose | Data Location | Tiers |
|---|---|---|---|
| Microsoft Azure Communication Services | Transactional platform email | EU | All |
| Cloudflare Email Routing | Website contact-form delivery | Global edge, EU jurisdiction controls | — |
30-day notice to account email before any new sub-processor. 14-day objection window per DPA.